Resident Advisor — Event Discovery & Navigation Optimization by Janet WongResident Advisor — Event Discovery & Navigation Optimization by Janet Wong

Resident Advisor — Event Discovery & Navigation Optimization

Janet Wong

Janet Wong

Resident Advisor — Event Discovery & Navigation Optimization

Role: Product Designer (UX/UI)

Focus: Navigation, discovery, UI clarity Overview Redesigned key parts of the Resident Advisor mobile experience to improve event discovery, navigation clarity, and overall usability. Focused on simplifying user flows and creating a more intuitive, scalable interface.

Key Improvements

Simplified navigation to reduce confusion and improve wayfinding
Eliminated redundant entry points across discovery and search
Improved visual hierarchy for clearer event browsing
Designed more intuitive flows for ticket discovery and selection

The Problem

The app’s experience made it difficult for users to:
navigate between key sections
discover relevant events efficiently
understand available actions and features
Key issues included:
confusing navigation patterns
duplicate pathways leading to the same content
unclear hierarchy across screens

Approach

1. Identify friction in core flows

Analyzed how users discover events and purchase tickets, identifying confusion points and inefficiencies.

2. Simplify navigation structure

Reworked navigation to create clearer, more predictable pathways between key sections.

3. Improve discovery experience

Prioritized relevant events and streamlined browsing to make exploration faster and more intuitive.

4. Strengthen UI hierarchy

Used layout, typography, and spacing to better guide users through content.
Deep Dive: Fixing Navigation Confusion One of the biggest usability issues was redundant and unclear navigation.
To address this, I:
consolidated overlapping entry points (search, discover, etc.)
introduced a clearer tab-based structure
aligned navigation with common mobile patterns
👉 Result: a more predictable and intuitive experience.

Pain Points

![Pain point: When syncing Spotify artists...] (https://framerusercontent.com/images/lfjsJ8zkGrq8l8isf5P3osx2Tc4.png?width=1310&height=775) Pain point: When syncing Spotify artists, there is no search capability. User would have to scroll through the entire list to deselect an artist. The alternate button placement seems odd at the corner of the screen and should be closer to the other selection so the user is not looking for it.
![Contact support: It does not have any contact information...] (https://framerusercontent.com/images/BBjNCgSHlXmBoJeICjpTusRl5CE.png?width=1310&height=775) Contact support: It does not have any contact information and acts more as an FAQ. A chat feature could be advantageous.
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Posted May 22, 2026

Redesigned the Resident Advisor app to enhance event discovery and navigation clarity.

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