AI WhatsApp Bot & RAG

AI WhatsApp Bot & RAG Integration

I developed an intelligent WhatsApp chatbot for a client, integrating their Wix Website Development services with automated customer support.

My client struggled with handling diverse customer inquiries across text, voice, and document formats efficiently. Processing varied media types manually created severe bottlenecks in their daily operations and delayed critical responses.

I designed an n8n workflow utilising advanced routing to process audio, images, and PDFs automatically. MongoDB vector search and OpenAI integrations power the central knowledge agent, ensuring accurate data retrieval and seamless WhatsApp communication."