Improving customer response time by Ifeoluwa Odetola Improving customer response time by Ifeoluwa Odetola

Improving customer response time

Ifeoluwa  Odetola

Ifeoluwa Odetola

ed a nproject aimed at reducing customer response times at Custodian Life Assurance. By analyzing customer feedback and identifying bottlenecks, we streamlined communication processes and optimized team workflows. The result was a 25% reduction in response time and a noticeable increase in customer satisfaction.
Like this project

Posted Feb 5, 2025

ed a project aimed at reducing customer response times at Custodian Life Assurance. By analyzing customer feedback and identifying bottlenecks, we streamlined c