AI Assistant Troubleshooting for Small

AI Assistant Troubleshooting for Small Businesses

When your WhatsApp AI assistant gives a wrong answer, I find out why and fix the real cause, instead of guessing and trying again.

What I deliver for your business

✅ A structured check of your assistant in four steps: Is the instruction clear? Is the information there? Do any lines contradict each other? Does it know what to do when it does not have the answer? ✅ Detection of made-up answers, such as an assistant that invents a menu item and a price because it was never told to stop ✅ Detection of conflicting information, such as one line saying you are closed on Sundays and another saying you are open ✅ Clear fixes that change one thing at a time, followed by a re-test with the same customer question ✅ A list of questions to ask the business owner, so I never guess facts on your behalf

Example of the work

Problem 1: a customer asked about vegetarian options, and the assistant invented dishes and a price. Cause: no boundary. Fix: add the rule "Use ONLY the information below. If the answer isn't there, say you will ask the manager."

Problem 2: a customer asked if the salon is open on Sunday, and the information said both "closed" and "open 12pm to 4pm". Cause: conflicting information. Fix: confirm the truth with the owner, keep one line, and re-test.

Who this is for

Restaurants, salons, shops, and other small businesses whose WhatsApp assistant is giving customers wrong or inconsistent answers.

Skills Practiced • Structured debugging • Finding the root cause of wrong AI answers • Spotting conflicting information • Writing boundaries for AI assistants • Fixing one issue at a time and re-testing • Asking clients the right questions

Tools Used • Claude (AI assistant) • WhatsApp (customer messaging format)