Margaret Eneware
Customer support +CRM Professional
New to Contra
Margaret is building their profile!
📧 Email Marketing — Skills Completed
✅ Set up a sender profile for email campaigns
✅ Added and managed contacts via CRM
✅ Selected recipients and reviewed sending limits
✅ Wrote subject lines and preview text
✅ Designed full email content using the Simple (rich text) editor — headline styling, font sizing, bold/italic formatting
✅ Added and properly tested call-to-action links (WhatsApp), including troubleshooting and fixing a broken link
✅ Used “Send test email” to verify campaigns before going live
✅ Successfully scheduled and sent multiple live campaigns
✅ Read and interpreted campaign analytics (delivery rate, open rate, click-through rate)
✅ Learned the difference between Lists and Segments for targeted sending
✅ Learned deliverability best practices (avoiding spam filters, sender reputation)
✅ Learned best sending times, frequency, and permission-based marketing (GDPR basics)
✅ Troubleshot mobile browser rendering issues (landscape mode, desktop site requests)
Skills Practiced: Email Marketing, Email Campaign Design, Brevo, Content Formatting, Call-to-Action (CTA) Writing, Link Testing & QA, Contact Management (CRM), Campaign Analytics, List & Segment Strategy, Email Deliverability, Account Troubleshooting, Mobile Workflow Adaptation
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✅ Set up a sender profile for an email campaign
✅ Selected recipients and reviewed sending limits
✅ Wrote a subject line and preview text
✅ Designed full email content using the Simple (rich text) editor — headline styling, font sizing, bold/italic formatting
✅ Added a call-to-action link (WhatsApp) and tested it after sending
✅ Reviewed and understood Additional Settings (tracking, subscription, footer options)
✅ Successfully scheduled and sent a live campaign — confirmed delivery straight to inbox
✅ Troubleshot and resolved an account login/access issue
✅ Identified a broken link post-send and noted the fix for next time (always test links before sending)
Skills Practiced: Email Marketing, Email Campaign Design, Brevo, Content Formatting, Call-to-Action (CTA) Writing, Link Testing & QA, Account Troubleshooting, Mobile Workflow Adaptation
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ed a clickable call-to-action link (WhatsApp)
✅ Reviewed additional campaign settings before sending
Skills Practiced: Email Marketing, Email Campaign Design, Brevo, Content Formatting, Call-to-Action (CTA) Writing, Mobile Workflow Troubleshooting
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📧 Email Marketing Practice Project — Brevo
Today I completed another practical session in my email marketing training using Brevo.
What I practiced:
• Adding and managing contacts
• Creating email campaigns
• Writing email subject lines
• Creating preview text
• Structuring promotional/re-engagement emails
• Preparing campaigns for testing and sending
• Understanding the basic workflow of an email marketing campaign
🎯 Practice Project:
I created a customer re-engagement email campaign for a fictional food business, MAGGI’S KITCHEN.
🛠️ Tool Used:
• Brevo
💼 Skills:
• Email Marketing
• Email Campaign Management
• Contact Management
• Customer Re-engagement
• Email Copywriting
• Campaign Setup
• Digital Marketing
• CRM/Customer Data Management
I’m continuing to build practical, client-ready digital skills through hands-on projects.
#EmailMarketing #Brevo #EmailCampaigns #DigitalMarketing #CRM #VirtualAssistant #CustomerSupport
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