WhatsApp AI Assistant Setup for

WhatsApp AI Assistant Setup for Small Businesses

I set up AI assistants that answer your customers using your real prices, hours, and rules, so they stop guessing and stop giving wrong answers.

What I deliver for your business

✅ A business information sheet for your AI assistant: opening hours, services, prices, delivery rules, payment methods, and how customers book ✅ A clear instruction that tells the assistant its job, such as "You are the WhatsApp assistant for your business, and you use ONLY the information provided" ✅ A safety boundary so that when the answer is not in your information, the assistant says it will ask the manager instead of inventing a price or a policy ✅ Testing with real customer questions, including tricky ones like "Do you deliver on Sundays?", to check that the assistant stays accurate ✅ A gap report listing what your customers will ask that your information does not cover yet, such as location, deposits, and payment rules

Before and after

Without context: the assistant could not answer a simple question about closing time and price. Some AI tools will even make up an answer, which is risky for any business.

With context: the assistant gave the correct closing time and price, said the business is closed on Sundays, and did not invent a delivery rule that was never provided.

Who this is for

Restaurants, salons, shops, and other small businesses that answer the same customer questions every day on WhatsApp.

Skills Practiced • Context design • Writing clear AI instructions • Setting boundaries to prevent made-up answers • Testing an AI assistant with real customer questions • Finding gaps in business information • Customer communication

Tools Used • Claude (AI assistant) • WhatsApp (customer messaging format)