Process Design/Redesign

Meet with the group to establish the scope and core process

Identify and visually map out the current process using existing standard operating procedures (SOP)

Bring the core group together to discuss a visual current state map

Discuss and create a visual future state/ideal state map

Compare the future state to the current state identifying current process gaps

Review gaps and determine how to close them where possible

Implement solutions to close gaps

Visually document new/redesigned process

Debrief with the group to determine the next steps