Executive Assistant

• Managed and prioritized daily email communications, using labeling and automation to reduce volume from 3,000 to 700, achieving 100% inbox management with no unanswered emails. • Coordinated and maintained calendars, ensuring a 100% conflict-free scheduling record. • Arranged tailored travel plans, optimizing client satisfaction by presenting flight, hotel, and transportation options. • Developed a digital file management system with automation, reducing file retrieval time by 90%. • Drafted and managed contracts, providing comprehensive drafts that improved contract turnaround time by 25%. • Monitored and responded to social media messages within 2 hours, maintaining a 100% response rate. • Conducted lead generation research, organizing and maintaining an up-to-date lead database for streamlined outreach efforts.