Data Entry and Customer Insights Optimization for Multi-Sector S

Della Fillia Sari

Sales Manager
Public Relations Manager
Product Data Analyst

Project Overview:

Data Entry and Management: Efficiently handled the data entry tasks for a comprehensive customer database, integrating information from the automotive sector (Toyota) and the HoReCa industry. This included inputting customer details, sales records, and transaction histories into a centralized CRM system.
Customer Insights Analysis: Analyzed data to extract actionable insights for improving sales strategies in both the HoReCa sector and automotive industry. Created detailed reports on customer preferences, purchasing patterns, and market trends.

Achievements:

Successfully managed and entered over 10,000 data points into the CRM system, resulting in a 40% improvement in data accuracy and accessibility.
Provided valuable insights that led to a 15% increase in targeted sales in the HoReCa sector and a 20% boost in automotive sales by applying data-driven strategies.
Enhanced customer satisfaction by ensuring accurate and timely data entry, which improved order processing and customer support efficiency.
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