Ecommerce SaaS case studies

Jody Williams

0

Case Study Writer

Content Writer

Copywriter

I regularly write case studies for customer support dynamos Gorgias, showcasing how their user-friendly platform helps ecommerce retailers provide smoother, faster, better quality customer service.
Gorgias’s customers sell everything from skincare to sunglasses, bagels to bidets.

Jody has really upgraded the quality of our customer stories. She's a fast-acting, detail-oriented writer with a strong sense for what makes an impactful case study. She is great at understanding the crux of a customer’s challenge, and even better at articulating how our product solves it. A wonderful collaborator, she never missed a deadline and always communicated proactively about her needs and availability. — Jordan Miller, Senior Editor, Gorgias

Selected case studies

Like this project
0

Posted Mar 21, 2024

20+ case studies on Gorgias' ecommerce customer support SaaS product. Includes understanding and writing about complex, automation-heavy product features.

Likes

0

Views

1

Clients

Gorgias

Tags

Case Study Writer

Content Writer

Copywriter

Enterprise software integrations case studies
Enterprise software integrations case studies
EdTech case studies
EdTech case studies
Data analytics case study
Data analytics case study
MarTech user analytics SaaS case study
MarTech user analytics SaaS case study