Servicebell Analytics

Paresh Khatri

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Product Designer

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Product Strategist

Figma

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ServiceBell hired me to redesign their new analytics which is called analytics 2.0, where I worked closely with the founder and other stakeholders.
Initially, the project was assigned to only design their overview tab. Before starting the design I conducted user research to understand the current analytics' pain points and what data sets they would like to see. Based on the feedback received from users and data sets we had in the backend I decided to divide the page into 3 pages overview, rep performance and pipeline.
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Posted Aug 2, 2023

ServiceBell is a live chat reimagined with live video. Qualify and convert your most valuable website visitors with video-first live chat.

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Rep.ai

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Product Designer

Researcher

Product Strategist

Figma

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Slack

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