Revamping U-NEXT Search

Lilianka Julian

Cover
Cover

About

What is U-NEXT?

The number 1 Japanese streaming service with an extensive catalog of series, dramas, movies, books, and more. It is majority-owned by U-Next Holdings and minority-owned by TBS Holdings and Hakuhodo DY Media Partners.

Key features

Multi-media ecosystem for enjoying videos and books.
Open library catalog for navigating genres.
TVOD, Cinema coupon exchanges and point systems.

Main Challenge

Designing an effortless search using autosuggestions.

Timeline

Feb, 2022 - May, 2022

Mediums and Platforms

Web, TV, iOS and Android apps

Project overview

U-NEXT was facing problems with their search engine and their active goals of updating the design system and implementing advanced HCI like Autocomplete with elastic search methods.

Main product team

1 UX/UI Designer
1 Developers
1 PO | 1 UX Researcher
...We reported to
Principal of PO
Business stakeholders
4 Development leads

Process and deliverables

Bench marking and competitor analysis.
Stakeholder interviews and consultation.
Design system iteration and phase versioning for Web and TV.
Wireframes for iOS, Web, and TV.
High-fidelity design and Pilots for iOS and Web.
Guided another product designer to create high-fidelities and pilots for TV.

My roles impact

Made design solutions for all devices including TV and Web.
Got Buy-in from business and important stakeholders.
Reduced the project timeline to 4 months

Takeaways and Learning

Having empathy for business stakeholders and developers gave us a lot of insights that crafted the needed strategy to uplift the project.
Due to complications with TV and other projects, we couldn’t launch in all devices, but gave me the opportunity to lead the design process for TV and delegate the work.
Sometimes simplicity is best, and product teams can create great things when using the current tech we have for innovation.
Like this project

Posted Jan 11, 2024

Collaborated with engineers and UX researchers to deliver an effortless search powered by auto suggestions.

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