Customer Support Specialist for Acquia
Harsh Trivedi
Technical Support Specialist
Customer Support Representative
Adobe Creative Suite
Adobe InDesign
Postman
Salesforce
Acquia
● Providing Support for Acquia DAM (Widen DAM)
● Provided assistance to customers to solve their Acquia DAM issues.
● Utilized Salesforce to offer support via email, and chat and reported issues on Jira while transitioning from Widen DAM.
● Utilized extensive knowledge and experience with Adobe Creative Cloud, EXIF Tool and other digital asset management features included with Acquia DAM to provide high-quality customer service.
