Customer Support Specialist for Acquia

Harsh Trivedi

● Providing Support for Acquia DAM (Widen DAM)
● Provided assistance to customers to solve their Acquia DAM issues.
● Utilized Salesforce to offer support via email, and chat and reported issues on Jira while transitioning from Widen DAM.
● Utilized extensive knowledge and experience with Adobe Creative Cloud, EXIF Tool and other digital asset management features included with Acquia DAM to provide high-quality customer service.
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Posted Oct 31, 2023

Provided Support for Acquia DAM (Widen DAM), provided assistance to customers to solve their Acquia DAM issues and utilized Salesforce to offer support.

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