Built with Retool

Retool Dashboard: Customer Incidents

Sayyid Ali

Sayyid Ali Sajjad Rizavi

🧩 Project Overview

Developed a performance-focused dashboard to help customer service teams resolve incidents more efficiently and cost-effectively.

🚀 Objective

Reduce resolution time and support costs by tracking and analyzing incident trends in real-time.

📊 Key Features

Interactive visualizations of resolution performance
Real-time tracking of complaints and bottlenecks
Customizable metrics for service managers
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Posted Apr 23, 2025

Developed a performance-focused dashboard to help customer service teams resolve incidents more efficiently and cost-effectively.