User-generated content (UGC) | Amazon Prime Canada

Karen Le

About Amazon Prime

Amazon Prime is a global subscription service created by Amazon that offers members a suite of exclusive benefits designed to enhance convenience, entertainment, and value. Launched in 2005, Prime now serves over 200 million members worldwide and provides fast, free shipping on millions of items, along with access to premium entertainment through Prime Video, Prime Music, Prime Reading, and Prime Gaming.
Beyond shopping and streaming, Amazon Prime has become a lifestyle ecosystem connecting consumers to entertainment, exclusive deals, and seamless online experiences. With its commitment to innovation and customer satisfaction, Prime continues to redefine what it means to be a member of the Amazon community.

The request

Create a set of performance creatives (CGC/UGC creation) for the holiday season. For each holiday, I created four different variations of social ads to test out (Total: 12 creatives).

What I did

User-generated content (UGC)/ Creator-generated content (CGC)

I was involved with three holiday campaigns testing a set of creatives for each event (Black Friday Cyber Monday [BFCM]), Christmas and New Year's. With each theme, I created a set of four different creatives.

The challenge

Balancing a dynamic way to convey a story within a set amount of time for the social ads. Social ads are best shown in 30 seconds or less- all of the social ads are within 20 seconds. I also had the autonomy of choosing products from a curated list to promote. I picked products that felt most aligned to me as a consumer and as a creator to better convey my authentic thoughts around the product and its use case.
Amazon BFCM Concept

Results?

Feedback:

Karen has recently worked with us on our CGC brief with Amazon Prime Canada. Karen approached the brief with attentiveness, passion and care, with a strong attention to detail. She has a real natural ability to curate CGC content that has story-telling and authenticity at its core, which makes it really engaging to watch. Trust me. You're in safe hands with Karen!
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Posted Feb 20, 2025

Produced UGC ad sets for three holiday campaigns- BFCM, Christmas, and New Year's to test creative angles, boost engagement, and drive conversions.

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