1. Setting a clear goal → 2. Defining target users → 3. Recruiting users → 4. Preparing the right questions → 5. Conducting interviews correctly → 6. Making a report
We wanted to know how long it would take for drivers to find a parking space. Knowing how to reduce this time is the next step.
1. Setting a clear goal → 2. Defining target users → 3. Recruiting users → 4. Preparing a device and recording tool → 5. Giving a right task → 6. Avoid guiding users too much → 7. Conducting interview properly → 8. Making a report
So how we can get more insights from users? Well, there is only one possible answer for this - Giving right questions.
Posted May 5, 2024
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