KICC App Redesign

Abraham Iwuh

Interaction Designer
UX Designer
UI Designer
Figma
Project Overview
The project is a redesign of the KICC Mobile App. It aimed to create a modern, simple, and more effective product based on user research. The gradient of KICC is used to improve style of the design

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User Research
To identify user pain points concerning the current KICC mobile app, I researched and acquired data on users' review of the app on Google Play Store.
These reviews covered functionality, design, interface, and usability on the app.
Problem
Based on user review, I identified the following pain points;
Sign up difficulty, and
No user onboarding
Retained Functions
From the User Research, I identified certain functions that users enjoyed, functions that a lot of users gave a good review. Some of these were;
Access to live services on the go, and
Replay of previous services
Solution
Based on the user pain points and features popularity with users I;
Included three onboarding screens in the redesign,
Simplified the sign up process to 3 steps in the user flow,
Included a Google sign up option to sign up for improved accessibility,
Designed a countdown feature on the homepage to easily inform users about when the next live service will be, and
Included a filter option on the branches page to improve usability.
Kindly, check the Prototype to view the countdown feature.

Design

Click HERE to play the prototype.

Number of Screens
63 Screens
3 Modal Dialogues
13 Snack bars
1  Menu bar
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