Responsive Web App: Walmart's Hiring Platform
John Bellio
Revolutionized Walmart's hourly store employee hiring process, enhancing efficiency and accessibility while improving the candidate experience.
Role: Lead Designer, working with a product manager and team of developers
Company: Walmart is a multinational retail corporation that operates a chain of markets, department stores, and grocery stores. Founded in 1962. 10,500+ stores and clubs across 24 countries.
Impact:
Application Time Reduction: Cut average application time by 50% (from 60 to 30 minutes)
Candidate Pool Expansion: Increased candidate pool positions by 25%
Accessibility Impact: Improved usability for an estimated 100,000+ applicants with disabilities annually
Streamlined Application Process: Simplified the application journey for candidates, reducing complexity and friction to increase completion rates.
Enhanced Mobile Compatibility: Optimized the hiring flow for mobile devices, catering to the on-the-go nature of today's job seekers and improving accessibility.
Adopted Accessibility: Implemented a comprehensive design system to ensure consistency and accessibility across all aspects of the hiring flow, enabling seamless navigation and interaction for candidates of diverse backgrounds and abilities.
Personalized Candidate Experience: Implemented dynamic content and tailored messaging to provide candidates with a more personalized and engaging experience, fostering a stronger connection with the Walmart brand.
Integrated Self-Service Features: Introduced self-service capabilities, empowering candidates to manage their application status and schedule interviews at their convenience, reducing administrative burden and improving efficiency for hiring managers.
Improved Communication Channels: Implemented real-time communication tools to keep candidates informed throughout the hiring process, enhancing transparency and reducing candidate drop-off rates.
Positive Impact on Business: By enhancing the hiring process, contributed to Walmart's ability to attract top talent efficiently, resulting in reduced time-to-fill positions and improved customer service levels in stores.
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Posted Apr 30, 2024
Walmart is a multinational retail corporation with over 10,500+ stores, markets, & clubs. I redesigned and enhanced their store employee hiring experience.
