Logistic Management System

Nasfath Rahman

Interaction Designer
UX Researcher
UI Designer
Adobe XD
Heap
UsabilityHub

The SPCI system is designed to efficiently manage and track drivers and trucks within the supply chain. Problem Statement:

In the traditional logistics process involving truck drivers, plant logistic officers, and HQ workers for goods delivery to customer sites, inefficiencies, delays, and a lack of real-time data sharing have persisted. Manual paperwork, phone calls, and email exchanges have been prone to errors and time-consuming, resulting in suboptimal operations and customer dissatisfaction. There is an urgent need for a digital solution to modernize and streamline this logistics process.

Solution:

Addressing this challenge is the "SPCI Logistic" system, with a focal point on the "SPCI2U" mobile application designed for truck drivers. This system offers a comprehensive digital transformation of the logistics workflow, establishing an efficient means of communication and data exchange among all stakeholders.

Key Features:

1. Real-time Data Input: Truck drivers utilize the SPCI2U app for immediate and precise data input, ensuring accuracy and timeliness.

2. Data Sharing: The system enables real-time data sharing among truck drivers, plant logistic officers, and HQ workers, granting them instant access to update and retrieve shipment information.

3. Efficient Communication: By facilitating digital communication and notifications, the app eliminates the need for cumbersome paperwork and phone calls.

4. Track and Trace: HQ workers gain the ability to track and trace shipments in real-time, enhancing visibility and control throughout the logistics process.

5. Reduced Errors: Automation significantly reduces the risk of errors in data entry and communication, resulting in smoother operations.

6. Enhanced Customer Experience: Deliveries become more reliable and punctual, leading to heightened customer satisfaction.

Additional Features:

- Real-Time Location Tracking: The system offers real-time tracking of driver and truck locations, providing invaluable visibility into vehicle positions. This allows logistics managers to monitor delivery progress and make informed decisions based on live data.

- Mobile Access for Drivers: The mobile version of the SPCI system empowers drivers with on-the-go access to vital information, including delivery details, route instructions, and real-time updates. Mobile access enhances driver awareness and facilitates efficient communication between drivers and management.

The "SPCI Logistic" system represents a digital revolution in logistics, acting as a digital bridge between truck drivers, plant logistic officers, and HQ workers. It offers a seamless, error-free, and efficient process for delivering goods to customer sites, ultimately enhancing the entire logistics ecosystem. Certainly, here's the breakdown of your involvement in the past tense:

"My Role: From Research Exploration to Final UI Design"

1. User Research:

- Objective: I understood the needs and pain points of truck drivers, plant logistic officers, and HQ workers.

- My Role:

- I conducted interviews and surveys with these user groups.

- I gathered insights into their daily tasks, challenges, and preferences.

- I identified key requirements for the UI design based on user feedback.

2. Ideation and Conceptualization:**

- Objective: I generated design concepts and ideas that catered to user needs.

- My Role:

- I participated in brainstorming sessions with the design team.

- I created initial sketches and wireframes to visualize the app's structure and layout.

- I contributed to the development of innovative design concepts.

3. Information Architecture and User Flows:

- Objective: I organized content and defined user flows for intuitive navigation.

- My Role:

- I collaborated with the information architect to structure the app's content logically.

- I defined user flows that aligned with the research findings.

- I ensured a user-centric approach to information architecture.

4. UI Design:

- Objective: I crafted visually appealing and user-friendly interfaces.

- My Role:

- I developed the app's visual design, including color schemes, typography, and iconography.

- I created high-fidelity mockups and prototypes for both mobile and web platforms.

- I ensured that the UI design aligned with user preferences and project goals.

5. Interaction Design:

- Objective: I defined user interactions and animations for a seamless experience.

- My Role:

- I collaborated with interaction designers to create smooth and engaging user interactions.

- I defined micro-interactions and animations that enhanced user engagement.

6. Usability Testing:

- Objective: I evaluated the usability of the UI design and gathered user feedback.

- My Role:

- I participated in usability testing sessions with representatives from truck drivers, plant logistic officers, and HQ workers.

- I identified usability issues and areas for improvement in the UI design.

- I worked closely with the team to incorporate user feedback into design iterations.

7. Collaboration and Communication:

- Objective: I maintained open communication with team members and stakeholders.

- My Role:

- I collaborated closely with developers, product managers, and stakeholders to ensure design feasibility.

- I presented design concepts and rationale to stakeholders.

- I acted as a bridge between the design team and other project stakeholders.

8. Iterative Design:

- Objective: I continuously improved the UI design based on feedback.

- My Role:

- I participated in design reviews and iterations to refine the UI design.

- I ensured that the design evolved to meet user needs and project objectives.

9. Final Design Delivery:

- Objective: I delivered the finalized UI design for implementation.

- My Role:

- I provided design assets and specifications to developers for implementation.

- I ensured that the final design met the project's objectives and user requirements.

My involvement in the UI design process was comprehensive, spanning research, ideation, design, testing, and collaboration, contributing significantly to the success of the "SPCI Logistic" system's.

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