The founder of Étoilés & Solidaires realized that developing her events for seniors was becoming increasingly time-consuming. She was convinced that a digital platform would enable her to scale up to a national level, while keeping her team small.
Discovery
Exploratory research
Exchange with members of the association and partners who support the Elders.
Personas
Coordinators
Elders
Association volunteers
Pain points
Numerous exchanges to register seniors for events
Organizational and participation issues
Opportunities
Make the list of available events available to coordinators, and enable seniors to register autonomously.
Communicate automatically with stakeholders: coordinators, seniors and restaurants
Enable coordinators to set the date of an event (in line with seniors' availability)
Track incoming requests for the association
Design phase
Creation of a realistic prototype based on a design system.
Deliverables
Backoffice for the association to manage event requests, reservations, partners and restaurants
Partner area with event request system, reservation management, access to important documents
Public form for testimonials
Automatic event reminders
100% no-code platform construction
The event management platform was built entirely on Bubble, and now enables the association to manage all operational aspects. It is connected to the Google Maps API and Twilio's SMS messaging system.