Community Management
Miriam Rachel
I am an experienced Community Manager with a proven track record of fostering engagement, creating meaningful connections, and cultivating safe and thriving online spaces. With over 12 years of experience in social media management and online communities, I specialize in creating strategies that increase engagement, manage conflicts, and promote growth in diverse communities.
Skills and Expertise
Community Building: Creating and growing engaged online communities that align with the mission and values of the group.
Content Strategy: Planning and executing content strategies tailored to the audience to encourage interaction and sharing.
Engagement Management: Driving meaningful interactions, responding to comments, and fostering a sense of belonging.
Conflict Resolution: Effectively handling disputes and maintaining a positive atmosphere.
Analytics & Reporting: Monitoring key metrics to assess community growth and engagement.
Platform Proficiency: Skilled in managing Facebook Groups, YouTube Communities, Discord Servers, and other social platforms.
Experience
Calmoura Tarot Secrets (Current)
Managed a Facebook group of tarot enthusiasts, driving engagement through curated discussions, themed challenges, and expert Q&A sessions.
Implemented rules and guidelines to ensure a respectful and inclusive environment.
Monitored group insights to measure growth and adjusted strategies to align with trends.
Queen Beeing YouTube Channel & Facebook Group (Angie Atkinson, Narcissistic Abuse Recovery Coaching)
Moderated a highly active Facebook group and YouTube channel, responding to member queries and maintaining a supportive community space.
Developed content plans to boost member activity and participation.
Managed live chat sessions during broadcasts to address audience concerns and foster engagement.
Upcoming Astrology Group Project
Developing strategies for community engagement and growth for a new astrology-focused group.
Designing content ideas and campaigns to inspire members to participate in discussions and share insights.
Achievements
Increased engagement by 45% in the Calmoura Tarot Secrets group within the first six months by introducing creative content themes.
Boosted Facebook group membership by 30% for the Queen Beeing community by implementing interactive challenges and live sessions.
Successfully resolved 95% of conflicts within community groups, ensuring a positive experience for all members.
Services Offered
Facebook Group Management: Creating posts, moderating discussions, and ensuring adherence to group rules.
Community Engagement: Designing strategies to increase interaction and foster relationships within the group.
Conflict Resolution: Addressing member disputes with empathy and fairness.
Analytics Reporting: Providing insights into community performance and actionable recommendations for improvement.
Event Planning: Organizing virtual events like Q&As, webinars, and community challenges.
Let’s Work Together! If you’re looking to build a vibrant and engaged online community, I’m here to help. Let’s connect to discuss how I can bring my expertise to your project and create a thriving space for your audience.
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Posted Jan 23, 2025
An example of content I shared in a Facebook group that got some engagement through my work and encouragement.
