Omotunde Aanuoluwapo

I once spent 40 minutes just booking one call.

Back and forth. “Are you free Thursday?” “No, Friday?” “Wait, my timezone is different.” Then someone forgets and we reschedule again.

That day I realized something. I was not running a business. I was running a calendar chat.

So I...

I used to check email like it was a full time job.

Open inbox. Sort. Reply. Forward. Forget one. Get a “did you see my message?” later.

It was not the work that drained me. It was the same tiny decisions every day.

So I built a flow. Important messages get tagged. Client emails go...

I used to start my mornings in a spreadsheet.

Copy a name. Paste into the CRM. Send a Slack message. Update another sheet. Repeat.

By 11am I was tired and the real work had not even started.

One week I sat down and said enough. I built a simple flow. New lead comes in. CRM updates...

Built a support automation system that keeps helpdesk tickets and CRM records perfectly in sync.

When a customer opens a ticket, the workflow: • Captures the request from the helpdesk • Auto-tags priority and topic • Creates/updates the CRM contact + case • Alerts the right agent...