I used to check email like it was a full time job. Open inbox. Sort. Reply. Forward. Forget one. ...I used to check email like it was a full time job. Open inbox. Sort. Reply. Forward. Forget one. ...
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Built myself a little command center for my freelance work this week. It’s called Bench.
Contra handles the contracts and payments, but my day-to-day was scattered across Contra chats, Gmail, my calendar, Notion, and a notes app. So I pulled it all into one place:
• A dashboard showing what needs me today: unread messages, overdue tasks, past-due invoices, leads that have gone quiet
• Each project gets its own page with scope, deliveries, tasks, links, and the full message thread from Contra and email
• A pipeline for leads, including a “Ghosted” column, because we’ve all been there
• A time tracker for the hourly stuff
• It syncs with my Contra projects and invoices every morning
Curious how other freelancers here keep track of everything. Spreadsheets? Notion? Pure chaos?
When you automate inquiry triage and reply drafting, where do you keep a human in the loop? I'd be curious whether you let the workflow auto-send for low-priority emails or route everything through an approval step first, since a wrong reply to a high-value lead costs far more than the time saved.