Business Process Architecture & Operational Excellence | Lean Six Sigma Black Belt
I help businesses grow without losing control of how they operate.
As a Lean Six Sigma Black Belt with over 15 years leading process improvement across healthcare, higher education, and operations,...
🚀 New Podcast Launch: The Real Place
I’m excited to officially launch my podcast, The Real Place — a space for honest conversations about business systems, personal relationships, and what it really means to navigate structured spaces as a Black man.
Every Thursday at 4 PM, I’ll...
People > Process > Profit. 🟢
I recently helped this team shift from working in the business to working on it. We ditched the "individual heroics" for three lean moves:
Define "Done Well": Every task now must pass the customer value test.
Map the Mess: We used a whiteboard to find...
Working on furthering my brand development and looking to launch in more places to foster connection, and authenticity.
Stop treating client intake like a gate. Start treating it like a filter.
Most firms use questionnaires to "screen people out." This creates friction. At Obsidian Success, we use a Lean approach to intake.
The goal isn't gatekeeping—it’s mutual clarity.
Our process:
Eliminates...
