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Business Process Architecture & Operational Excellence | Lean Six Sigma Black Belt
I help businesses grow without losing control of how they operate.
As a Lean Six Sigma Black Belt with over 15 years leading process improvement across healthcare, higher education, and operations, I've built the systems that let organizations scale without the chaos that usually comes with growth. My work sits at the intersection of strategy and execution: process architecture, workflow redesign, SOP development, and operational diagnostics that turn "we're too busy to fix this" into a functioning system.
Through Obsidian Success, I bring that same discipline to entrepreneurs and small businesses using the LEAN framework: Locate, Eliminate, Align, Normalize. The premise is simple. A business should not only grow. It should improve while it grows.
What I can help with:
Process mapping and workflow redesign
SOP creation and documentation systems
Operational audits to find where time and money are leaking
Change management for teams scaling past their current systems
I also host The Real Place with M. Flournoy IV, a podcast where I unpack the real reasons projects stall, teams misalign, and businesses outgrow their own processes. If you want a preview of how I think before you hire me, that's the place to start.
If your business is growing faster than your systems can handle, let's fix that.
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I’ve been working on something a little different for my next Framer template.
Before designing it, I spent the past few weeks learning about an industry I haven’t worked in before: management consulting.
I didn’t want to simply look at existing consulting templates and create my own version.
I wanted to understand the industry first.
I researched different types of consulting businesses to understand:
What they offer
Who they sell to
How they acquire clients
The problems their clients face
How buyers describe those problems
What makes a consulting firm credible
How clients describe their experiences
How SEO and search intent influence their websites
And where the website actually fits into the customer journey
I used AI to help me collect, organize and synthesize the information, while using my own notes and research process to identify patterns and make design decisions.
This is becoming an important part of how I approach both client work and template design.
I don’t want to simply design a website that looks appropriate for an industry.
I want to understand what the business needs the website to accomplish and what the customer needs to know before making a decision.
That research became the foundation for Valen Group, a consulting template focused on a growing business navigating the transition from founder-led operations to a more scalable organization.
Visually, I’m exploring a brutalist typography direction with a strong editorial structure.
These are some of the early hero explorations.
🚀 Have a pending requirement in SAP Business One? Let’s solve it.
Not every SAP Business One requirement needs a large consulting project.
Sometimes you simply need to fix a report, automate a manual process, customize a form, create a validation, integrate another system, optimize a slow query, or develop a specific functionality that has been pending for months.
If you have a specific SAP Business One requirement, customization, integration, reporting, or development task, I can help you turn it into a practical and maintainable solution.
🔹 SAP Business One - Customization & Development
I can support you with:
• SAP Business One implementation & technical support
• SAP B1 customization and enhancements
• Query Manager / Query Reports / Query Builder
• User-Defined Fields (UDF)
• User-Defined Tables (UDT)
• User-Defined Objects (UDO)
• Form customization
• Formatted Searches
• Approval Processes & Approval Templates
• Alerts & Notifications
• Authorizations & User Permissions
• Transaction Notification & validations
• Stored Procedures
• SQL/HANA queries
• DTW & data migration
• Document numbering & series-related customizations
• Business process automation
• SAP B1 troubleshooting & issue resolution
🔹 SAP B1 Development & Integrations
For requirements that go beyond standard SAP B1 functionality:
• Custom SAP B1 Add-ons
• SAP Business One SDK development
• DI API integrations
• Service Layer integrations
• REST API / Web API integrations
• Third-party application integrations
• E-commerce integrations - Shopify, WooCommerce & others
• CRM integrations - Salesforce, HubSpot & others
• SAP B1 ↔ Web Portal integrations
• Automated data synchronization
• Custom business workflows
• C# / .NET development
• ASP.NET / Web applications
• Custom portals and business applications
🔹 Reporting & Business Intelligence
If your requirement involves reporting or business data, I can also help with:
• SAP B1 Crystal Reports
• Custom Crystal Reports development
• Crystal Reports performance optimization
• SQL & SAP HANA reporting queries
• Advanced Excel reports & dashboards
• Excel automation / VBA
• Power BI dashboards
• Power BI Service & Desktop
• Power Query / M
• Advanced DAX measures
• SAP B1/other sources → Power BI / Excel reporting solutions
• Sales, purchasing, inventory & financial analytics
• KPI and management dashboards
• Data modeling & reporting optimization
🔹 Performance & Optimization
Having a slow report, query, or process?
I can help investigate and optimize:
• Complex SQL / HANA queries
• Stored Procedures
• Crystal Reports
• Power BI / Exceldatasets and reports
• Database-related performance issues
• Data retrieval and transformation
• Manual and repetitive business processes
🔹 Automation
I can also help reduce repetitive manual work through:
• Microsoft Power Automate
• Automated reporting
• Scheduled processes
• Email & notification automation
• Data synchronization
• Workflow automation
• Background processing
💡 Examples of Requirements I Can Help With
✔ "I need a custom SAP B1 report."
✔ "This Crystal Report is taking too long to load."
✔ "We need a validation when users add a document."
✔ "We need to automate a manual SAP B1 process."
✔ "We need to integrate SAP B1 with our website or e-commerce platform."
✔ "We need to connect SAP B1 data with Power BI."
✔ "We need a custom Add-on or web portal."
✔ "Our SQL/HANA query is too slow."
✔ "We need to modify an existing SAP B1 customization."
✔ "We need a third-party API integrated with SAP B1."
✔ "We need management dashboards from our SAP B1 data."
🛠️ Technologies & Tools
SAP: SAP Business One, SAP B1 SQL, SAP B1 HANA, SDK, DI API, Service Layer, DTW, UDF, UDT, UDO, Transaction Notification
Development: C#, .NET, ASP.NET, REST API, Web API, JavaScript, React / Next.js
Databases: Microsoft SQL Server, SAP HANA, SQL, HANA SQL, ODBC, OLE DB
Reporting & BI: Crystal Reports, Power BI, Power Query, DAX, Excel, VBA, Power BI Service
Integration & Automation: REST APIs, Shopify, WooCommerce, Salesforce, HubSpot, Microsoft Power Automate
🤝 Flexible Engagement
I can work on:
• One-time fixes & small requirements
• Specific development tasks
• Project-based engagements
• Short-term contracts
• Long-term support & development
• Remote collaboration
You don't necessarily need a large project to work with a specialist.
If there is a small SAP Business One requirement that has been sitting on your task list, feel free to reach out.
📩 Send me your requirement, existing issue, or project details - let's discuss the right solution.
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