Written 200+ response templates for customer support agents at Re:amaze (by GoDaddy) to streamline communication and improve response efficiency.

Created a detailed customer support guide for Re:amaze, which improved customer satisfaction through clear troubleshooting steps.

I’m a customer support expert specializing in SaaS platforms. I help businesses build long-term relationship with customers.

Revamped Jumpcut, Inc.'s onboarding process by creating a tiered program for in-office employees and remote contractors.

Written and published Wikipedia articles about Swedish entrepreneurs to enhance their online presence.