Leo Ljubicic
Make.com automation engineer. Hospitality niche.
New to Contra
Leo is ready for their next project!
F&B Operations Manual — restaurant floor team SOP covering opening/closing procedures, service protocols, allergen handling, and escalation. Built from 20 years of F&B operational experience. Stack: structured interviews → Word document → ready for immediate staff use.
Weekly automated health check running in production — dual AI routing (Claude API + Mistral) with error handling and resume logic. Scheduled, live every Monday. Stack: Make.com · Claude API · Mistral
LinkedIn article for hospitality operators — why unanswered reviews cost more than most managers realize. Combines F&B operational knowledge with data from Cloudbeds, HotStats, and CBRE Croatia. Written for hotel GMs and independent property owners.
