I helped a client set up the official WhatsApp Business API using Twilio and Meta Business Manager so they could automate communication with customers.
The goal was to create a stable WhatsApp messaging system that could later support automation, CRM integrations, and AI chatbots.
ACTIVIN is an intelligent WhatsApp chatbot built for MINDEP — the Chilean Ministry of Sport — to handle thousands of participant inquiries for the Semana del Deporte 2026 running event across all 16 regions of Chile.
The client needed a solution that could automatically respond...
