Question 1

What should I look for in a freelancer who works with Intercom?

Accepted Answer

Look for someone with strong experience in using Intercom tools. They should know how to create chatbots and automate messages well. They should also be good at solving problems and helping customers.

Question 2

How do I find the right freelancer for my Intercom needs?

Accepted Answer

Search for freelancers who have worked with Intercom before. Check their previous projects and reviews. Make sure they understand what you want to achieve with Intercom.

Question 3

What should I include in my project brief for an Intercom expert?

Accepted Answer

Clearly describe what you need help with, like setting up chatbots or analyzing chats. Include details about your business and your customers. Explain what success looks like for your project.

Question 4

How can I evaluate the skills of a freelancer on Contra?

Accepted Answer

Look at their work history related to Intercom. Ask them questions about how they have used Intercom in past projects. Check if they understand your project's goals.

Question 5

What questions should I ask a freelancer about their Intercom experience?

Accepted Answer

Ask about their past projects using Intercom. Inquire how they handled challenges with Intercom tools. Ask them to explain how they can improve your customer service with Intercom.

Question 6

What deliverables should I expect from an Intercom project?

Accepted Answer

Expect solutions like custom chat setups and automated replies. You might also receive reports on customer conversations. The freelancer should provide guidance on using these tools.

Question 7

How do I ensure my freelancer understands my Intercom project needs?

Accepted Answer

Have a detailed discussion about your project goals. Share examples of what you like and don't like. Make sure they repeat your goals back to you to see if they understood.

Question 8

How should I start a project with a freelancer once I've chosen them?

Accepted Answer

Begin by setting clear goals and timelines. Agree on when and how you will communicate. Make sure they have everything they need to start working on your Intercom project.

Question 9

How can I track the progress of my Intercom project?

Accepted Answer

Ask the freelancer to provide regular updates. Use project management tools to see tasks and timelines. Have short meetings to make sure everything is going as planned.

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