📞Multilingual Phone Support & Sales EN, DE, ES, PT, FR 📞

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Detlef Wolter

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About this service

Summary

I offer professional multilingual phone services, specializing in sales, telehealth, and customer support across English, German, Spanish, Portuguese, and basic French. With extensive experience in handling diverse client needs, I excel in delivering personalized and effective communication. My ability to bridge cultural gaps and adapt to various industries ensures exceptional results and client satisfaction.

What's included

Multilingual Call Handling Report
A detailed report summarizing call activities, outcomes, and key insights, categorized by language (English, German, Spanish, Portuguese, and French). Format: PDF or Excel document. Quantity: 1 report per service period. Revisions: Up to 2 revisions to refine and clarify details.
Customized Call Scripts
Professionally crafted call scripts tailored to your business needs, ensuring effective communication across all supported languages. Format: Word or PDF document. Quantity: 1 script per language or campaign. Revisions: Up to 2 revisions per script for accuracy and tone.
Client and Customer Feedback Summary
A consolidated summary of customer feedback and insights gathered during calls to inform strategy and improve service offerings. Format: PDF or Word document. Quantity: 1 feedback summary per service period. Revisions: 1 revision if additional insights or adjustments are needed.
Recorded Call Archives
High-quality recordings of all handled calls for review, training, or compliance purposes. Format: Audio files (MP3 or WAV). Quantity: All calls during the service period, organized by language and date. Revisions: Not applicable; raw recordings provided as-is.

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