Kart Logistics
In this project, I managed a high volume of customer inquiries for a client’s digital platform, where the goal was to streamline support.
Customer Success Manager
Customer Support Representative
Operations Manager
Zoho Cliq
Zoho CRM
Health Insurance Chatbot: providing outstanding user experience
Manage the chatbot by overseeing its performance, ensuring it delivers accurate and timely responses, continuously improving its functionality.
Conversation Designer
AI Chatbot Developer
Conversational Bot
Microsoft Excel
Miro
Zoho CRM
A Mental Heath Conversational Chatbot
Developed a mental health conversational bot for people who are coping with mental health issues.
Conversation Designer
AI Chatbot Developer
Conversational Bot
Figma
Voiceflow
Car Dealership Assistant Chatbot
Developed a car dealership chatbot that helps customers explore different vehicle models, schedule test drive, and get information about financing options
Conversation Designer
AI Chatbot Developer
Conversational Bot
Figma
Voiceflow
Chatbot Conversation Design for Various Use Cases
Wrote a case study on conversational bot for different use cases and industries.
Conversation Designer
Prompt Engineer
Canva
Figma
Notion