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Monic M's avatar
Monic M
maxPhilippines
Helping SaaS brands grow through stellar customer support āœØ
$100k+
Earned
1x
Hired
27
Followers
TOP_INDEPENDENT

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Helping SaaS brands grow through stellar customer support āœØ
Cover image for Customer Support for a Project Management Platform (SaaS) šŸ•ļø
Customer Support for a Project Management Platform (SaaS) šŸ•ļø
7
138
Cover image for Customer Support for a Help Desk Platform (SaaS) šŸŒ
Customer Support for a Help Desk Platform (SaaS) šŸŒ
3
87
Cover image for Customer Support @ Contra šŸ’ 
Customer Support @ Contra šŸ’ 
3
147
Cover image for Response Templates (Macros) for Re:amaze šŸ–‹ļøšŸŒ€
Response Templates (Macros) for Re:amaze šŸ–‹ļøšŸŒ€
3
72
HelpScout(1)
Krunal Patel's avatar
Krunal Patel
Vadodara, India
FullStack & AI Integration | Node.js | React | PHP | 13+ Exp
New to Contra
FullStack & AI Integration | Node.js | React | PHP | 13+ Exp
Cover image for šŸš€ Seamless Data Migration: Engineering
šŸš€ Seamless Data Migration: Engineering a HelpScout to FreeScout Workflow Just wrapped up a complex data migration project. When moving support tickets and critical customer data between platforms like HelpScout and FreeScout, data integrity and system stability are non-negotiable. I architected a robust workflow module designed to handle the transition smoothly, ensuring zero data loss and maintaining a highly optimized, enterprise-grade structure under the hood. I am currently taking on new clients and looking for complex backend or migration projects. If your network includes founders or businesses looking to optimize their infrastructure or build scalable systems, Iā€™d deeply appreciate an introduction or referral!
1
150
Cover image for Rescuing Revenue Data: Zero-Loss Stripe-Ontraport Integration
Rescuing Revenue Data: Zero-Loss Stripe-Ontraport Integration
1
5
Cover image for MeetMira: Enterprise Team Scheduling Engine
MeetMira: Enterprise Team Scheduling Engine
1
86
Cover image for Mirasee LMS: High-Performance E-Learning Portal
Mirasee LMS: High-Performance E-Learning Portal
1
99
HelpScout(1)
Ashley Hayslett's avatar
Ashley Hayslett
New York, USA
Solution-Oriented CX Leader with 15 Years Experience
Solution-Oriented CX Leader with 15 Years Experience
Cover image for Customer Support Automation & AI Tools
Customer Support Automation & AI Tools
0
9
Cover image for Customer Service Scaling & Recruitment
Customer Service Scaling & Recruitment
0
7
Cover image for Developing a Comprehensive CX Strategy
Developing a Comprehensive CX Strategy
0
8
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HelpScout(1)
Mafalda Melo's avatar
Mafalda Melo
Lisbon, Portugal
Customer Support with a Personal Touch
Customer Support with a Personal Touch
Cover image for Self-Service Implementation Initiative
Self-Service Implementation Initiative
0
8
Cover image for Product Improvements Analysis
Product Improvements Analysis
0
13
Cover image for Zendesk Migration
Zendesk Migration
0
10
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HelpScout(1)
Allen Zamora's avatar
Allen Zamora
Calamba, Philippines
Holistic Executive & Virtual Assistant Services
9
Followers
Holistic Executive & Virtual Assistant Services
Cover image for Global Application Support Specialist
Global Application Support Specialist
0
26
Cover image for Digital Content & Tech Support Manager
Digital Content & Tech Support Manager
0
43
Cover image for Administrative Assistant & Digital Content Manager
Administrative Assistant & Digital Content Manager
0
37
Cover image for ISO Audit Preparedness and Success
ISO Audit Preparedness and Success
0
20
HelpScout(2)
Sardar Hamayun's avatar
Sardar Hamayun
Rawalpindi, Pakistan
Versatile Virtual Assistant & Social Media Expert
Versatile Virtual Assistant & Social Media Expert
Cover image for Lead Generation, Sales & Customer Support
Lead Generation, Sales & Customer Support
0
5
Cover image for Virtual Assistance & Online Business Support
Virtual Assistance & Online Business Support
0
4
Cover image for Digital Marketing, Social Media Management & Content Creation
Digital Marketing, Social Media Management & Content Creation
0
4
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Melissa Jasmin's avatar
Melissa Jasmin
Las Vegas, USA
Client Ops for SaaS & Agencies | Asana, Monday, Help Scout
New to Contra
Client Ops for SaaS & Agencies | Asana, Monday, Help Scout
Cover image for Support and delivery ops for a B2B SaaS platform
Support and delivery ops for a B2B SaaS platform
0
0
Cover image for Triage rules for a support inbox that outgrew the founder
Triage rules for a support inbox that outgrew the founder
0
0
Cover image for Training operations for a health-tech company
Training operations for a health-tech company
0
0
Cover image for Intake and concierge system for a boutique law firm
Intake and concierge system for a boutique law firm
0
0
HelpScout(1)