Self-Service Implementation Initiative
An example of an initiative to improve Self-Service within a customer support team.
Business Strategist
Customer Support Representative
HelpScout
Zendesk
Product Improvements Analysis
An example of a short analysis of the user experience for a startup product from the perspective of the user.
Product Researcher
Data Analyst
Customer Success Manager
Zendesk Migration
An example of a migration between helpdesks
Project Manager
Business Strategist
Customer Support Representative
Intercom
Zendesk