Projects using Freshdesk in Philippines
Projects using Freshdesk in Philippines
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Maria Angelica Altura
Closed Won → Cross-Team Notification & Asset Creation When a deal closed in Salesforce, five different teams needed to be notified and begin work — but the handoff was entirely manual. Things fell through the cracks, kickoffs were delayed, and no one had a single source of truth. I built a multi-system automation that triggers the moment a deal moves to "Closed Won": Slack alerts go to the right channels, assets are created in Google Drive, projects spin up in Jira, and tickets are logged in Freshdesk — simultaneously.
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Reginald Ugay
Customer Service Consultant/Admin | GO TEAM
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14
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Lara Gatchalian
SaaS Technical Support Lead
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12
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Paul Anthony R
Customer Support
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