Freelancers using Ring Central in LisbonFreelancers using Ring Central in Lisbon

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Web Developer-Shopify, Webflow & Custom Builds That Converts
$100k+
Earned
23x
Hired
5.0
Rating
123
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Web Developer-Shopify, Webflow & Custom Builds That Converts
Client Operations| CRM Automation Specialist
Client Operations| CRM Automation Specialist
Cover image for ZOHO SYSTEM WORKFLOW
The system was
ZOHO SYSTEM WORKFLOW The system was designed to track worked hours, banked time, sick leave, and holidays while supporting manual approval workflows and accounting exports. All employee-facing interactions were handled through Zoho People, with Zoho Creator used as the processing and control layer. The interface was built entirely in French and structured to work without requiring Zoho Creator licenses for employees. Key Features Automated Hour Collection Worked hours are pulled directly from Zoho Projects task timers and structured by employee, date, project, hour type, and duration. Central Processing in Zoho Creator Zoho Creator acts as the control layer for data storage, validation, approvals, and reporting. Weekly Timesheet Approval Admins review and approve weekly timesheets through a dedicated interface before data is finalized. Accounting Export A single action generates one consolidated Excel or PDF file containing approved hours for all employees, ready for accounting submission. Employee Visibility via Zoho People Employees can view their accumulated banked time, sick leave, holiday balances, and usage history directly in Zoho People. Time-Off Requests Without Creator Licenses Employees request banked or sick leave through a simple form in Zoho People, with approval workflows handled in the background. French-Only Interface All interfaces, labels, and workflows were implemented entirely in French to match client requirements Mission The mission of this project was to centralize time tracking, accumulated hours, and leave management into a single, reliable system without disrupting existing workflows. The client needed accurate tracking of worked hours from Zoho Projects, manual validation before accounting submission, and clear visibility for employees over their banked time, sick leave, and holidays. At the same time, the solution had to avoid additional licensing costs and remain simple for employees to use. This project aimed to bridge operational tracking, HR visibility, and accounting requirements while keeping access controlled, approvals structured, and data consistent across systems. Impact The system replaced manual tracking, fragmented approvals, and repetitive reporting with a single structured workflow. Administrative effort was reduced, approval accuracy improved, and accounting received consistent, consolidated reports. Employees gained clear visibility into their balances without needing access to additional tools. The result was a scalable, license-efficient solution that aligned HR, operations, and accounting without increasing complexity.
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Outbound Lead Generation & Cold Calling for Growing Business
New to Contra
Outbound Lead Generation & Cold Calling for Growing Business
Customer support representative| Virtual Assistant
Customer support representative| Virtual Assistant
Experienced Customer Support Pro
Experienced Customer Support Pro
SEO Specialist & Content Manager - 24/7 Availability
SEO Specialist & Content Manager - 24/7 Availability
Professional Customer Support & Project Manager
Professional Customer Support & Project Manager