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Account Manager, Customer Service and Live Chart Support
I was hired as a Account manager, and customer service like handling incoming calls and live chat support for a company that provides services for Old refurbished units(ECM, ECU) for a Vehicle They've used ZOHO CRM.
I've assigned multiple accounts on daily basis that I need to take care of, and Follow up with the customer with the updates.
1) Like ordering Parts, checking if that part will fit for their vehicle by decoding the customer VIN Number.
2) Then updating customer with the tracking information, once the unit programmed and ready for the shipment.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
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I am a reliable Virtual Assistant and Data Entry Specialist with experience in LinkedIn management, Google Sheets, Social Media management, and Administrative support. I help businesses stay organized by handling data, managing inboxes, scheduling tasks, and supporting daily operations.
I deliver accurate work, meet deadlines, and communicate effectively. I am currently seeking remote opportunities where I can contribute my skills and support business growth.
📊 Google Sheets
📈 Microsoft Excel
📁 Google Workspace
🗂 Microsoft Office
📋 Trello
🗓 Asana
💬 Slack
🎨 Canva
📇 CRM Tools
📧 Email Management Tools
📱 Social Media Management Tools
Fixora helps businesses manage machine complaints, technician assignments, and service operations in one centralized platform.
Faster Complaint Resolution - Automatically assign complaints to technicians based on zone and availability, reducing response time and improving service efficiency.
Smart Technician Management - Track technician workload, assigned tasks, and performance in real-time to improve productivity and accountability.
Zone-Based Auto Assignment - No need for manual dispatching. The system intelligently assigns complaints to technicians from the same service area.
Reduce Operational Costs - Automating assignment and tracking reduces manual work, paperwork, and service delays.
Not Just a Website. A Lead-Generating Machine for Service Businesses.
Designed for an AC & Plumbing brand that doesn’t just want traffic—
It wants calls, bookings, and consistent jobs.
Here’s what went into building this:
Conversion-First UI/UX
Every section is structured to guide users toward action—
from “Get a Free Quote” to “Book Service Now.”
Clear hierarchy. Zero confusion. Fast decisions.
High-Performance Development
Optimized for speed, responsiveness, and real-world usage.
Because slow sites don’t convert—especially in emergency services.
CRO (Conversion Rate Optimization) Strategy
– Strategic CTA placements (above the fold + throughout)
– Trust signals (ratings, testimonials, project proof)
– Service breakdowns to reduce decision friction
– Simple 3-step process (Request → Fix → Done)
Mobile-First Experience
Most users will visit during urgent situations—
so the design is built for quick access, easy navigation, and fast booking on mobile.
Smart Content Structuring
– “Our Story in Numbers” builds instant credibility
– Service cards simplify complex offerings
– Real project showcases increase trust
– Testimonials add social proof that actually matters
Designed for Local Service Businesses
This isn’t generic design.
It’s tailored for industries where trust + speed = revenue.
If you run a service business (AC, plumbing, repair, home services)—
your website shouldn’t just exist.
It should work like your best salesperson.
Let’s build something that brings real customers—not just visitors.
#UIUXDesign #WebDevelopment #CRO #ServiceBusiness #LeadGeneration #LocalBusiness #WebsiteDesign #ConversionOptimization #LandingPageDesign #MobileFirst #UserExperience #DigitalGrowth #HomeServices #PlumbingBusiness #ACRepair #StartupGrowth #PerformanceDesign #DesignThatConverts
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