Freelance Customer Support Representatives in LagosFreelance Customer Support Representatives in Lagos
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Veronique Chinero Ibeh's avatar
Veronique Chinero Ibeh
Lagos, Nigeria
Customer Support & AI Automation Specialist
New to Contra
Customer Support & AI Automation Specialist
Cover image for Hi, I'm Veronique. I help small
Hi, I'm Veronique. I help small businesses and founders stop losing leads, clients, and time to disorganization. I build done-for-you operational systems — lead pipelines, client trackers, and workflow automations — so your business runs clean without expensive software or a full-time ops hire. My toolkit includes Notion, HubSpot, Zendesk, Zapier, and Google Workspace. I've built lead tracking systems for service businesses, set up customer support workflows, and created automations that connect your tools and eliminate manual work. If your leads are living in WhatsApp, your follow-ups are falling through the cracks, and your operations feel held together with tape — I build the system that fixes that. Simple. Functional. Delivered ready to use. #NotionExpert #LeadTracking #CRM #BusinessSystems #WorkflowAutomation #HubSpot #Zapier #Zendesk #SmallBusiness #OperationsConsultant #DoneForYou #Solopreneur #StartupOps #RemoteWork #ProductivitySystems
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Cover image for Imagine having your entire lead
Imagine having your entire lead pipeline in one place. Every prospect clearly organised by stage with titled cards, giving you a bird’s-eye view of your sales process whether you're in the office, on your PC, or using your phone. Simple navigation. Clean dashboard. Leads, client info, and deals all in one place. This is a streamlined lead pipeline built in Notion, designed to make lead management easy so no opportunity slips through the cracks. Everything stays visible, organised, and easy to track. Just purchase and start using. It can also be customised to fit your specific business needs within a day if changes are needed. Perfect for small business owners, entrepreneurs, coaches, and service providers who need structure without complexity. Purchase, plug in your leads, and you're running by end of day. Fully customizable to your business if you need anything adjusted. Drop a 🙋 in the comments if you want to see what it looks like inside. #SmallBusiness #Notion #CRM #LeadGeneration #Entrepreneurs #BusinessTools #ProductivityTools #NotionTemplate #AfricanEntrepreneurs #RemoteWork #BusinessGrowth #SalesProcess #LeadTracking
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Cover image for A fully automated AI customer
A fully automated AI customer support system built with zero code. Answers customer questions in under 60 seconds — 24 hours a day, 7 days a week, with no human involvement.
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Cover image for This project showcases a structured
This project showcases a structured approach to customer support optimization. It highlights the transformation from disorganized ticket routing and slow response times to a streamlined workflow with clear triage, automation, and SLA compliance. Through workflow audits, process redesign, and KPI tracking, response times were reduced, efficiency improved, and overall support performance became measurable and scalable.
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Customer Support Representative(4)
Olufunmilayo Obilana 's avatar
Olufunmilayo Obilana
Lagos, Nigeria
Fractional COO | E-commerce & Startup Operations Expert.
6
Followers
Fractional COO | E-commerce & Startup Operations Expert.
Cover image for Madfit/ Customer Success Manager
Madfit/ Customer Success Manager
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7
Cover image for Optimized Operations for Manufacturing Firm
Optimized Operations for Manufacturing Firm
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Cover image for Streamlined E-commerce Start Up Operations.
Streamlined E-commerce Start Up Operations.
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Cover image for Fractional COO: E-commerce Fulfillment Optimization.
Fractional COO: E-commerce Fulfillment Optimization.
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6
Customer Support Representative(3)
Star Chiamaka onyeike's avatar
Star Chiamaka onyeike
Lagos, Nigeria
Customer Service | Email, Phone & Chat Support
Customer Service | Email, Phone & Chat Support
Cover image for Virtual Assistant and Customer Support Services
Virtual Assistant and Customer Support Services
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Cover image for Research & Data Entry Project
Research & Data Entry Project
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Cover image for Virtual Assistant Services for Productivity Enhancement
Virtual Assistant Services for Productivity Enhancement
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Customer Support Representative(1)
Deborah Umeaku 's avatar
Deborah Umeaku
Lagos, Nigeria
Customer Success meets virtual assistant efficiency
Customer Success meets virtual assistant efficiency
Cover image for Feedback Loop + Retention Optimization
Feedback Loop + Retention Optimization
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Cover image for Organix Onboarding Journey Map Project
Organix Onboarding Journey Map Project
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Cover image for SwiftFund Email Marketing Strategy & Campaign Execution
SwiftFund Email Marketing Strategy & Campaign Execution
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Customer Support Representative(2)