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Led the business analysis and requirement definition for a logistics operations enhancement project focused on compliance, reporting, and operational efficiency. Key Contributions ✅ Defined requirements for E-Challan and Court Challan management workflows ✅ Improved reporting capabilities by introducing enhanced Redash dashboards with vehicle-level and challan-level visibility ✅ Collaborated with stakeholders to design driver allocation validation rules, preventing assignment of drivers with expired or soon-to-expire licenses ✅ Gathered and documented requirements for reimbursement tracking enhancements, including dummy amount and comment fields for reporting purposes ✅ Worked closely with product, engineering, and operations teams during UAT to refine business rules and improve user experience Deliverables Business Requirement Documentation (BRD) User Stories & Acceptance Criteria Process Flow Analysis UAT Support & Validation Stakeholder Coordination Reporting & Dashboard Requirements Tools Jira • SQL • Redash • Agile • UAT • Business Analysis Outcome The enhancements improved compliance visibility, reduced operational risks related to driver allocation, and provided more accurate reporting for operations teams.
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