Led the business analysis and requirement definition for a logistics operations enhancement project focused on compliance, reporting, and operational efficiency.
Key Contributions
✅ Defined requirements for E-Challan and Court Challan management workflows
✅ Improved reporting capabilities by introducing enhanced Redash dashboards with vehicle-level and challan-level visibility
✅ Collaborated with stakeholders to design driver allocation validation rules, preventing assignment of drivers with expired or soon-to-expire licenses
✅ Gathered and documented requirements for reimbursement tracking enhancements, including dummy amount and comment fields for reporting purposes
✅ Worked closely with product, engineering, and operations teams during UAT to refine business rules and improve user experience
The enhancements improved compliance visibility, reduced operational risks related to driver allocation, and provided more accurate reporting for operations teams.
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