Freelancers using Microsoft Visio in Atlanta
Freelancers using Microsoft Visio in Atlanta
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Tabitha Brown
Atlanta, USA
Complex Billing. Clear Solutions. Stronger Revenue.
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Complex Billing. Clear Solutions. Stronger Revenue.
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Sample Revenue Cycle Process Improvement Project This sample project demonstrates my approach to turning identified revenue-cycle challenges into practical, sustainable process improvements that healthcare teams can implement and maintain. The Revenue Cycle Process Improvement project is designed for situations where an operational problem has already been identified, but the organization needs a structured path from recognizing the issue to developing and implementing a better way of working. The improvement approach includes evaluating the existing process, identifying contributing operational factors, defining the desired future state, developing practical process changes, establishing clear responsibilities, and creating an implementation framework that supports consistency and accountability. Potential deliverables may include process-improvement recommendations, current-state and future-state workflows, standardized procedures, implementation plans, responsibility guidance, performance measures, and tools for monitoring the effectiveness of the improved process. This project represents the type of implementation-focused consulting I provide through Claim Clarity Consulting to help healthcare organizations move beyond identifying revenue-cycle problems and begin building processes that work. Focus Areas: Process Improvement • Revenue Cycle Operations • Workflow Optimization • Implementation Strategy • Operational Efficiency • Performance Improvement
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This sample project demonstrates my approach to evaluating and improving healthcare claims workflows to reduce unnecessary rework, strengthen process consistency, and support more efficient reimbursement. The Claims Workflow Improvement project is designed to examine how claims move through the revenue cycle—from initial review and submission through edits, corrections, payer responses, follow-up, and resolution—to identify bottlenecks, unclear responsibilities, duplicated effort, and opportunities for process improvement. The improvement approach includes mapping the existing workflow, identifying operational gaps and failure points, evaluating handoffs and responsibilities, and redesigning processes to create clearer and more consistent paths toward claim resolution. Potential deliverables may include current-state and future-state workflow maps, identified process gaps, standardized workflow recommendations, responsibility and escalation guidance, process documentation, and prioritized implementation steps. This project represents the type of practical workflow analysis and process-development support I bring to revenue-cycle consulting engagements through Claim Clarity Consulting. Focus Areas: Claims Workflow • Process Improvement • Workflow Optimization • Corrected Claims • Operational Efficiency • Revenue Cycle Operations
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Sample Revenue Cycle Training & Education Project This sample project demonstrates my approach to developing practical, customized revenue-cycle education for healthcare teams based on identified operational needs, workflow challenges, and performance gaps. The Revenue Cycle Training & Education project is designed to strengthen team understanding of the processes behind claims, denials, reimbursement, and revenue-cycle performance—helping staff understand not only what actions to take, but why those actions matter. The training-development approach includes identifying learning needs, defining clear objectives, developing role-relevant educational content, incorporating practical examples and workflow guidance, and creating resources that support continued application after training. Potential deliverables may include customized presentations, facilitator or learner materials, workflow guides, job aids, reference resources, knowledge checks, and recommendations for reinforcing training within day-to-day operations. This project represents the type of focused, practical education I develop for healthcare organizations through Claim Clarity Consulting to help teams build stronger knowledge, apply skills more consistently, and take confident action within the revenue cycle. Focus Areas: Revenue Cycle Education • Denial Management • Claims Training • Workflow Education • Staff Development • Process Reinforcement
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Sample Revenue Cycle Consulting Project This sample project demonstrates my approach to evaluating denial performance and translating revenue-cycle data into practical, actionable recommendations. The Denial First Look Assessment is designed to identify recurring denial trends, uncover potential root causes, evaluate workflow and documentation gaps, and prioritize opportunities for denial prevention and revenue recovery. The assessment approach includes reviewing denial and remittance data, identifying high-impact denial categories and payer trends, evaluating contributing operational factors, and developing targeted recommendations based on the findings. Potential deliverables may include a summary of key findings, root-cause observations, prioritized action steps, workflow recommendations, and a framework for ongoing denial monitoring and performance improvement. This project represents the type of structured, data-informed analysis I bring to revenue-cycle consulting engagements through Claim Clarity Consulting. Focus Areas: Denial Management • Root-Cause Analysis • Revenue Recovery • Claims Workflow • Process Improvement • Revenue Cycle Strategy
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86
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Milton Flournoy
Atlanta, USA
🚀 Lean Business Systems for Growth
5.0
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🚀 Lean Business Systems for Growth
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Lean Business Audit: Visual Chic Design
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20
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Business Process Architecture & Operational Excellence | Lean Six Sigma Black Belt I help businesses grow without losing control of how they operate. As a Lean Six Sigma Black Belt with over 15 years leading process improvement across healthcare, higher education, and operations, I've built the systems that let organizations scale without the chaos that usually comes with growth. My work sits at the intersection of strategy and execution: process architecture, workflow redesign, SOP development, and operational diagnostics that turn "we're too busy to fix this" into a functioning system. Through Obsidian Success, I bring that same discipline to entrepreneurs and small businesses using the LEAN framework: Locate, Eliminate, Align, Normalize. The premise is simple. A business should not only grow. It should improve while it grows. What I can help with: Process mapping and workflow redesign SOP creation and documentation systems Operational audits to find where time and money are leaking Change management for teams scaling past their current systems I also host The Real Place with M. Flournoy IV, a podcast where I unpack the real reasons projects stall, teams misalign, and businesses outgrow their own processes. If you want a preview of how I think before you hire me, that's the place to start. If your business is growing faster than your systems can handle, let's fix that.
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🚀 New Podcast Launch: The Real Place I’m excited to officially launch my podcast, The Real Place — a space for honest conversations about business systems, personal relationships, and what it really means to navigate structured spaces as a Black man. Every Thursday at 4 PM, I’ll be dropping new episodes that blend mindset, strategy, and real-life gemba stories to help you build systems that actually support your life, your work, and your people. 🎧 Watch the first episode on YouTube: https://www.youtube.com/@MFlournoyIV If you’ve ever felt stuck between who you are and the systems you’re in, this podcast is for you. Tap in, share with someone who needs it, and let’s build something real together.
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Process Mapping
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60
Microsoft Visio
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Sabrina Grant
Atlanta, USA
I turn messy projects into clear, executable plans.
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I turn messy projects into clear, executable plans.
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From confusion → structure → repeatable execution. This one showcases process mapping, ownership, handoffs, bottleneck identification, workflow design, and continuous improvement.
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Today I moved beyond theory and built a live lead-intake automation for my consulting business. The workflow now: • Directs Instagram visitors to a service inquiry form • Captures and organizes each response • Adds the lead to a working tracker • Assigns a “New” status automatically • Sends a detailed email alert for follow-up The most valuable part wasn’t simply connecting the tools. It was designing a clean handoff, mapping the right information, testing the full customer journey, identifying formatting issues, and refining the workflow before activation. That’s the kind of process work I enjoy: turning scattered steps into a clear, repeatable system that makes follow-up easier and reduces the chance of a lead being missed. If your intake or follow-up process depends on manual copying, inbox searching, or memory, there’s probably an opportunity to simplify it.
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A project doesn’t have to be failing to need a rescue. Sometimes the warning signs are quieter: • Decisions keep getting delayed • Everyone is busy, but progress feels slow • Ownership isn’t clear • Risks are being discussed but not resolved • The team has lost sight of what matters most Project recovery isn’t about adding more meetings. It’s about identifying what’s actually blocking progress, resetting priorities, and creating a clear path forward. Clarity → Ownership → Action → Progress That’s the work I love doing. #ProjectManagement #ProjectPlanning #ProcessImprovement #RiskManagement
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Project Launch & Governance Framework I create structured project frameworks that turn strategy into organized execution. My approach establishes scope, requirements, roles, governance, RAID management, communication, milestones, and closeout practices so teams have the clarity and accountability needed to deliver measurable results.
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