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English-Spanish Customer Support
Bilingual customer support in English and Spanish, focused on clear communication, problem resolution, email and chat support, and assisting international customers.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Check the comments for the links.
Recently completed a Call Centre 2023 analysis project using Excel, where I explored call trends, customer ratings, representative performance, and city-wise insights.
🔹 Built an Excel Data Model & DAX measures
🔹 Created interactive PivotTables, KPIs & slicers
🔹 Analyzed monthly trends, ratings, caller demographics & representative performance
🔹 Converted raw data into meaningful business insights
🛠️ Tools: Excel | PivotTables | Data Model | DAX | Data Visualization
Another step forward in my journey of becoming a stronger Data Analyst. 🚀
#DataAnalytics #DataAnalyst #Excel #DAX #Dashboard #DataVisualization #PortfolioProject
Visual mockup of a B2B Lead Generation / Lead Research project in Microsoft Excel
years of experiences?
