Recently completed a Call Centre 2023 analysis project using Excel, where I explored call trends,...Recently completed a Call Centre 2023 analysis project using Excel, where I explored call trends,...
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Recently completed a Call Centre 2023 analysis project using Excel, where I explored call trends, customer ratings, representative performance, and city-wise insights.
šŸ”¹ Built an Excel Data Model & DAX measures šŸ”¹ Created interactive PivotTables, KPIs & slicers šŸ”¹ Analyzed monthly trends, ratings, caller demographics & representative performance šŸ”¹ Converted raw data into meaningful business insights
šŸ› ļø Tools: Excel | PivotTables | Data Model | DAX | Data Visualization
Another step forward in my journey of becoming a stronger Data Analyst. šŸš€
#DataAnalytics #DataAnalyst #Excel #DAX #Dashboard #DataVisualization #PortfolioProject
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Creatives on Contra have earned over $150M and we are just getting started