Can’t take your eyes off this one. Literally, the eyes are the whole test A or B? Go with your gut, don’t overthink it.
P.S. The client already picked one. I’ll tell you which after you vote.
Going with my gut: Option 2, Mark. The unobstructed eye ring with NOTICE is hypnotic on its own, while the Maison Cura card in Option 1 covers the best part of the eye. Curious if the client agreed.
Same support inbox, one difference. Left keeps a human on every send. Right lets the AI send on its own once the draft confidence passes 90, refunds and cancellations excluded.
I built both in Relay this week and I still cannot decide.
Would you flip that switch for your own customers, and at what number?
I'd flip it per topic, not per score. A 90 on a question the AI has answered hundreds of times is safe. A 90 on a question it has never seen is still a guess. Can Relay set a different threshold per topic?