WhatsApp AI Booking Agent - Voiceflow Developed a conversational AI receptionist for a busy private dental clinic, deployed directly onto WhatsApp using Voiceflow. The goal was to fully automate patient intake, lead qualification, and appointment scheduling to relieve an overworked front desk. What I Built: Intake & Lead Qualification: Designed a dynamic Voiceflow conversational agent that asks required screening questions (procedure type, insurance status) before allowing users to book. Real-Time Calendar Sync: Integrated the Calendly API to check the clinic's availability instantly and offer users open time slots directly within the chat. WhatsApp Deployment: Connected the agent to the WhatsApp Business API for seamless mobile access. Smart Confirmations: Set up automated booking confirmations and reminders to reduce patient no-shows. The Results: The AI agent successfully handles an average of 50–80 patient conversations per day with zero human intervention. By fully automating the standard booking flows, the clinic reduced their receptionist's administrative workload by roughly 4 hours every single day.