1,500 transactions, £1.9M processed, and a fraud problem hiding in plain sight. 20% of transactio...1,500 transactions, £1.9M processed, and a fraud problem hiding in plain sight. 20% of transactio...
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1,500 transactions, £1.9M processed, and a fraud problem hiding in plain sight. 20% of transactions were flagged fraudulent, but they accounted for 62.5% of transaction value, meaning the risk wasn't spread evenly, it was concentrated in a handful of customer relationships. I also found the bank's own risk categories were wrong: some "low risk" merchant types had fraud rates matching their highest-risk category.
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The network for creativity
Join 1.25M professional creatives like you
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Creatives on Contra have earned over $150M and we are just getting started