Design isn't just about tracking an order—it's about building customer confidence.
Customers often experience uncertainty after completing a purchase. They wonder whether their order has been confirmed, where it is, when it will arrive, or what happens if something goes wrong.
This Order Tracking experience was designed to reduce that uncertainty through clear delivery progress, real-time status updates, intuitive timelines, meaningful empty states, and transparent order details.
Instead of focusing only on visual aesthetics, I explored how thoughtful product design can improve communication, reduce support requests, and create a more trustworthy customer experience.
Built two pricing sections for a concept invoicing app in code with Claude Code. Same Starter, same Pro, same prices. B only adds a $79 plan that isn't really there to be bought.