Increasing App Engagement by Simplifying Trip Planning and Ticketing for Metrolink Riders
Metrolink’s mobile app is a key way riders buy tickets—but many found it confusing, limited, and frustrating to use. Important tasks like choosing the right ticket, finding routes, and...
Reducing project rejections by making property submissions easier in the L.A. TDM Calculator
Getting a real estate project approved by the City of Los Angeles involves navigating detailed requirements, and even small mistakes can lead to delays or rejection. The L.A. TDM...
