Carla Jerez
Expert Copywriter | Storyteller
Profile In Progress
Carla is building their profile – stay tuned!
New York, USA
Comm100 (Website Copy & Content)
Fluffi Body Diversity Brand Consulting (Website & Branding)
ElevaIT(Interim Content Manager: Website, Content, Social Media)
An in-depth look at the Emsisoft scanner technology (blog post)
How to Hack Customer Empathy Like an Apple Store Genius
When a surveillance state hacking firm gets hacked
Rose Wellness (Website & Branding Copy)
What Is Customer Churn Rate and How You Can Reduce It Fast
![Cover image for [Interview] Improve Your Customer Service Training with This Ex…](https://media.contra.com/image/upload/w_720,q_auto/rxoveexxor4hm6i1e9zl)
[Interview] Improve Your Customer Service Training with This Ex…
Everything You Need to Know about Seasonal Hiring for Live Chat
15 Customer Retention Strategies for Long-Term Customer Loyalty
5 Practical Tips for Better Email Writing with Ready to Use Exa…
BarDiaries (Website Copy)
11 Live Chat Best Practices to Help You Deliver Superior Custom…
Oikos Real Estate Group
How to Prevent Difficult Customers in Retail: Brick and Mortar
5 Tips to Boost Your Holiday Shopping Revenue This Season
Is Your Checklist Ready? Last Minute Cyber Monday Tips for Your…
Why every Android user should take the Stagefright leak very se…
Windows 10 is spying on your every move: here’s why and how to..
8 Proactive Chat Best Practices with Ready-to-Use Scripts
Multi-Tasking 101 for Live Chat Agents
Ransomware hacks Android’s front-facing camera to take embarras…
The strange case of malware that protects your PC
Leaked files from state-sponsored hackers reveal which protecti…
Beware! That Windows 10 update message could be ransomware in d…
Keeping your kids safe online? Follow these 5 tips
Top 10 senior citizen scams that affect the whole family
How ad blockers can improve your online safety and sanity
33 Best Online Language Courses in 2024