Asad Rehman's Work | Contra
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Asad Rehman
Operations & Data Specialist | Excel Dashboards & Workflows
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Gujranwala, Pakistan
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Gujranwala, Pakistan
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š Customer Lifecycle Segmentation: Active, Dormant & Churned Analysis Key Highlights: šÆ Identified & Segmented: Comprehensive customer database auditing to isolate active, dormant, and transacting customer cohorts. š Uncovered: Hidden revenue leakage by flagging high-value dormant accounts ready for re-engagement campaigns. š Automated: Dynamic reporting frameworks to track transaction frequency recency, and lifecycle status in real-time. š” Optimized: Actionable insights delivered to management to drive targeted customer retention and reactivation strategies. š ļø Tools Used: Advanced Excel/Google Sheets, Customer Segmentation, Data Auditing, Lifecycle Analytics.
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šļø Comprehensive HR Annual Leave Tracker, Roster & Planner Key Highlights: š Engineered: A 12-month annual leave planner and dynamic employee roster system to track leaves, absences, and lates in one centralized view. š Tracked: Real-time visibility into leave balances, absence patterns, and tardiness records for complete workforce oversight. āļø Automated: Integrated status indicators that instantly calculate remaining allowances and flag scheduling bottlenecks. šÆ Streamlined: Replaced manual HR record-keeping with an intuitive, error-free tracking dashboard. š Tools Used: Advanced Excel/Google Sheets Formulas, Conditional Formatting, HR Analytics, Workforce Scheduling.
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āļø Real-Time Agent Accountability & Rate Update Tracker Key Highlights: š Engineered: A dynamic Google Sheets logging system featuring interactive tickboxes, auto-stamped dates/times, and agent dropdown menus. š Enforced: Strict compliance rules that prevent agents from backdating or logging missed entries for previous days, ensuring absolute data integrity. š Automated: Seamless data pipeline feeding directly into a live summary dashboard with real-time charts and discrepancy tables. šÆ Tracked: Corridor update frequencies, missed reporting windows, and individual agent compliance metrics. š ļøļø Tools Used: Google Sheets Formulas, Data Validation, Automated Workflows, Performance Dashboards.
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šø Streamlining Multi-Corridor Transaction & Reconciliation Trackers Key Highlights: šļø Built: Automated transaction difference auditors and discrepancy logs. š Managed: Partner payout sheets and liquidity tracking systems. š Audited: Multi-year financial data to minimize errors. āļø Tools Used: Excel, Google Sheets, Automated Difference Tracking.
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