The gap between a user's problem and a business's priority is where most design work lives.
"Think Like a UX Researcher" is the best book I've found on how to bridge that gap. It's not about personas or journey maps. It's about building influence and making sure your insights...
Guys, I just finished working on a booklet that tells institutional investors about Konvi. It's nice to take a break from interfaces sometimes and do something graphic. Do you feel the same way?